This privacy statement was updated on May 28, 2026
HypnoseMentor, located at Hoevestein 12, 4903 SC Oosterhout, processes personal data for the purpose of conducting courses, training sessions, hypnosis sessions, communication, and the sale of products and services. In this statement, you can read what data we process, for what purpose, how long we retain this data, and what rights you have.
1. What personal data we process
The data we process depends on the service you purchase:
1.1 Newsletter
- Name
- Email address
1.2 Courses and training sessions
- Name, address, city
- Email address and phone number
- Attendance / participation
- Results, assessment (if applicable)
- Certificates / diplomas
- Evaluation forms
- Signed copyright statement (if applicable)
1.3 Hypnosis sessions
- Contact information
- Data you provide yourself in the context of the session (health information)
1.4 Website use
For comments, forms, or logged-in users:
- IP address
- Browser data
- Any data in comment forms
1.5 Cancellation / purchase cancellation
When you, as a consumer, cancel your purchase via our cancellation form, we process:
- Name, email address, phone number
- Address details (if applicable for physical products)
- Purchase details (type of purchase, name of course/product, order or invoice number, purchase date)
- IBAN account number and account holder name (for refund)
- Any explanation or reason for cancellation that you provide
2. Special and/or sensitive data
We only process health data when you book a hypnosis session.
For children under the age of 16, we process data only with the consent of a parent(s) or guardian(s).
We do not intend to collect data from minors without parental consent. If you suspect this has occurred, please contact us at info@hypnosementor.nl so that we can delete this data.
3. Purposes and legal basis
We process personal data based on one or more of the following grounds:
3.1 Performance of a contract
- Registrations for courses, training sessions, and workshops
- Communication regarding scheduling, changes, and certification
- Administrative processing of registrations
3.2 Consent
- Subscription to the newsletter
- Sharing data with third parties for certification (e.g., OMNI)
3.3 Legal obligation
- Retention of invoice and financial data for tax record-keeping obligations
- Administration required for CRKBO obligations
- Providing a cancellation option and processing consumer cancellations (EU Directive 2023/2673, Art. 6:230 et seq. of the Dutch Civil Code)
3.4 Legitimate interest
- Improving our services
- Security and spam detection on the website
4. Sharing personal data with third parties
We share personal data only when necessary:
4.1 For the delivery of training courses
- Instructors (name and address details, evaluations, test results if relevant)
- OMNI Hypnosis Training Center®?/Havening for international certification
4.2 Processors working on our behalf
For example:
- Training software
- Payment services
- Email and newsletter systems
- Web hosting and website management
- Jotform Inc. — processor for the withdrawal/cancellation form on our website. See also the Jotform privacy policy. Transfer outside the EU takes place under the EU-US Data Privacy Framework, to which Jotform is a signatory.
A data processing agreement has been concluded with these parties.
We never share data with third parties for marketing purposes.
5. Retention periods
We do not retain personal data longer than necessary, subject to legal obligations.
5.1 Training data and participant records
- Training and participant data are generally retained for at least seven years from the completion of the course or training.
- In some cases, this data may be retained for longer, for example:
- when necessary for accreditation or audit purposes (such as CRKBO or professional associations),
- when reissuance or verification of certificates is expected in the future,
- or when there are other legal or legitimate interests.
Where possible, we limit data retained for longer periods to what is strictly necessary.
5.2 Invoices and Financial Data
Invoice and payment data are subject to the tax retention requirement and must be retained for at least seven years.
After this period, invoice data may be deleted, but this is not legally required. Our training software does not offer a feature to automatically or selectively delete individual invoices after seven years. We delete invoices only when this is technically possible and does not conflict with legal obligations.
5.3 Hypnosis sessions
Health data is retained in accordance with the legal retention requirement or for as long as necessary for counseling and record-keeping. Afterward, this data is deleted or, where possible, anonymized.
5.4 Newsletter
The data required to send the newsletter is retained until you unsubscribe. After unsubscribing, your email address is removed from the mailing list.
5.5 HypnoseCommunity
For HypnoseCommunity membership, we retain your name and email address for as long as you are a member. You may request to have your profile deleted at any time via info@hypnosementor.nl. You may also delete any other data you post in the community yourself.
5.6 Comments on the website
Comments and associated metadata are retained for as long as the relevant page or post remains online. This enables us to automatically recognize and approve follow-up comments.
5.7 Withdrawal and cancellation data
We retain financial and invoice-related data (including IBAN, order number, and purchase amount) for at least seven years in accordance with tax retention requirements. We will delete or anonymize any additional information you provide on the cancellation form (such as an explanation or reason for cancellation) as soon as the cancellation has been fully processed and any objection periods have expired.
6. Your rights
You have the right to:
- view your data
- request corrections
- have data deleted (to the extent permitted by law)
- object to processing
- withdraw your consent
- request data portability
You can submit requests via info@hypnosementor.nl.
For each request, we assess which data we are legally required to retain (such as financial records) and which we can delete or anonymize.
7. Cookies and tracking
We use a cookie banner and cookie policy via Complianz.
All information regarding this can be found on our separate cookie policy page.
8. Embedded content
Pages may contain embedded content, such as YouTube videos or social media embeds. These external sites may place cookies or collect data as if you were visiting their website directly. Please read the privacy statements of the respective providers for more information.
9. Security of personal data
We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.
If you have any indications that data is not properly secured, please contact us at:
HypnoseMentor
Hoevestein 12
4903 SC Oosterhout
Tel: 0628121668