Privacy statement

This privacy statement was amended on November 18, 2025.

HypnoseMentor, located at Hoevestein 12, 4903 SC Oosterhout, processes personal data for the purpose of providing education, training, hypnosis sessions, communication, and the sale of products and services. In this statement, you can read which data we process, for what purpose, how long we store this data, and what rights you have.

1. What personal data we process

The data we process depends on the service you purchase:

1.1 Newsletter

  • Name
  • Email

1.2 Courses and training

  • Name, address, place of residence
  • Email and phone number
  • Attendance/participation
  • Results, assessment (if applicable)
  • Certificates/diplomas
  • Evaluation forms
  • Signed copyright statement (if applicable)

1.3 Hypnosis sessions

  • Contact details
  • Data you provide yourself in the context of the session (health information)

1.4 Website use

For comments, forms, or logged-in users:

  • IP address
  • Browser data
  • Any data in response forms

2. Special and/or sensitive data

We only process health data when you book a hypnosis session.

For children under the age of 16, we only process data with the consent of a parent or guardian.

We do not intend to collect data from minors without parental consent. If you suspect that this has happened, please contact us at info@hypnosementor.nl so that we can delete this data.

3. Purposes and legal basis

We process personal data on the basis of one or more of the following principles:

3.1 Performance of a contract

  • Registrations for courses, training, and sessions
  • Communication about planning, changes, and certification
  • Administrative processing of registrations

3.2 Consent

  • Signing up for the newsletter
  • Sharing data with external parties for certification (e.g., OMNI)

3.3 Legal obligation

  • Retention of invoice and financial data for tax retention obligations
  • Administration required for CRKBO obligations

3.4 Legitimate interest

  • Improving our services
  • Security and spam detection on the website

4. Sharing personal data with third parties

We only share personal data when necessary:

4.1 For the implementation of courses

  • Teachers (name and address details, evaluations, test results if relevant)
  • OMNI Hypnosis Training Center®?/Havening for international certification

4.2 Processors working on our behalf

For example:

  • Training software
  • Payment services
  • Email and newsletter systems
  • Web hosting and website management

A processing agreement has been concluded with these parties.

We never share data with third parties for marketing purposes.

5. Retention periods

We do not retain personal data longer than necessary, with due observance of legal obligations.

5.1 Training data and participant files

  • Training and participant data are, in principle, retained for at least seven years from the completion of the training or course.
  • In some cases, this data may be retained for longer, for example:
    • when necessary for accreditation or audit purposes (such as CRKBO or professional associations),
    • when reissuance or verification of certificates is expected in the future,
    • or when there are other legal or legitimate interests.

Where possible, we limit data that is retained for longer to what is strictly necessary.

5.2 Invoices and financial data

Invoice and payment data are subject to the fiscal retention obligation and must be retained for at least seven years.

After this period, invoice data may be deleted, but this is not legally required. Our training software does not offer a function to automatically or selectively delete individual invoices after seven years. We only delete invoices when this is technically possible and does not conflict with legal obligations.

5.3 Hypnosis sessions

Health data is retained in accordance with the legal retention obligation or for as long as necessary for guidance and record-keeping. After that, this data is deleted or, where possible, anonymized.

5.4 Newsletter

The data required to send the newsletter is retained until you unsubscribe. After unsubscribing, your email address will be removed from the mailing list.

5.5 Hypnosis Community

For membership of the Hypnosis Community, we store your name and email address for as long as you are a member. You can request to have your profile deleted at any time via info@hypnosementor.nl. You can also delete any other data that you yourself post in the community.

5.6 Comments on the website

Comments and associated metadata are stored for as long as the relevant page or message is online. This makes it possible to automatically recognize and approve follow-up comments.

6. Your rights

You have the right to:

  • view your data
  • submit corrections
  • have data deleted (to the extent permitted by law)
  • object to processing
  • withdraw your consent
  • request data portability

Requests can be submitted via info@hypnosementor.nl.

For each request, we assess which data we are legally required to retain (such as financial records) and which we can delete or anonymize.

7. Cookies and tracking

We use a cookie banner and cookie policy via Complianz.

All information about this can be found on our separate cookie policy page.

8. Embedded content

Pages may contain embedded content, such as YouTube videos or social media embeds. These external sites may place cookies or collect data as if you were visiting their website directly. Please read the privacy statements of the relevant providers.

9. Security of personal data

We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

If you have any indications that data is not properly secured, please contact us at:

HypnoseMentor

Hoevestein 12

4903 SC Oosterhout

Tel: 0628121668

info@hypnosementor.nl